RECORDS STORAGE SERVICES:In today’s business world, it is imperative to manage information strategically. Rapid control and access to vital records is mandatory. Document Systems, Inc can meet your hardcopy needs whether you are a small local company, or a large corporation. From the time your information leaves your facility, our unique barcode tracking system provides chain of custody for our materials as they are inventoried through our technologically advanced software. Access to your company inventory is available 24 hours a day, 365 days a year.
ACCESS TO INVENTORY:
All accounts are required to provide an authorized list of users. The level of access is customized based on each individual company’s requirements. Inventory requests can be made through our trained customer service specialists who are always on hand to assist you and answer questions. Additionally, our RS Web interface allows clients to gain virtual access to basic file information 24 hours a day, as well as the ability to request orders and communicate with Document Systems. Clients are also welcome to place orders via fax or email to customerservice@documentsys.com.
DELIVERY SERVICES:
Document delivery services are available when you need them, whether a normal day-to-day request, or a middle-of-the-night emergency. Regular delivery orders placed by 10:00am Monday through Friday will be delivered the same day. Orders placed after 10:00am will be delivered by 12:00pm the following business day. Orders required in under 2 hours are deemed as Rush and are handled as they are requested. Emergency services are those requests that need to be delivered in under 1 hour. All requests made after-hours are also treated as emergencies. Retrievals can be faxed or scanned and emailed as a client requests.
GRADUAL SCAN PROCESS (GSP):
Companies converting from hardcopy to digital often require an immediate solution for a sometimes overwhelming information challenge. Document Systems, Inc provides the best of both records storage and document imaging with a combined solution to lessen the expense and effort to digitize your critical data.
Initially, the information needing to be scanned is brought to the off-site storage facility for storage. DSI provides a detailed inventory for better access/retrieval of your information going forward. In working with your company, DSI customizes the scanning and digitizing process according to the client’s needs and budget, whether a few months or many years. The initial relief of removing multiple boxes to off-site storage from precious office space, the handling of all processing and scanning without having to hire additional staff, and the knowledge that your digitization is being handled securely makes Document Systems the perfect partner for the Gradual Scan Process.